FAQ's

FAQ for Hydraloop

Greywater is lightly contaminated wastewater from bath and shower, shower, and optionally from washing machines, hand basins, air conditioning units and heat pumps. It doesn’t include wastewater from the kitchen or toilets, and it doesn’t contain sewage (black water). NOTE: handbasin water can only be used in H600 and Cascade set ups and cannot be water from the kitchen.

Yes. Hydraloop water is clean, clear and disinfected. The treatment technology is NSF-350 certified and meets the most stringent international standards. Hydraloop water should not be used for drinking, cooking or personal hygiene.

The Hydraloop system is not meant for producing drinking water

Hydraloop water is suitable for toilet flushing, washing machines, garden irrigation and topping up swimming pools. You cannot use Hydraloop water in your shower, bath, or bidet. There are standards in place that decide what one can use the recycled water for. These differ per country. Generally, you are not allowed to shower/bath with recycled water (although it would be safe).

When you install a Hydraloop, you could size your rainwater tank just for irrigation, because you use recycled Hydraloop water for toilet flushing and the washing machine. You can recycle for example 75.000 liters / 21.000 gallons with H300 and 150.000 / 40.000 gallons for H600 a per year.

If you recycle more water than you use inside the building, Hydraloop can pump the surplus to a rainwater tank. This way, you can use Hydraloop water to irrigate the garden and optimize your usage of recycled water. You can also keep collecting rainwater in a tank for garden irrigation.

We believe that rainwater should contribute to the hydrologic cycle and not flow into the sewer. Using Hydraloop water inside and outside, and using rainwater only outside is the most sustainable way to reuse water.

In standby mode and during water treatment, the Hydraloop units make a sound of approximately 44 db. You can compare it with the sound of a silent dishwasher. The sound comes from the dissolved air floatation (bubbles) within the system. Another sound that is noticeable is when the water pump is pumping, although this is only a brief moment and the pump is a silent pump.

A single Hydraloop H300 or H600 system can feed up to four (4) toilets at a maximum distance of 20 meters wide and 12 meters high. Cascade systems can be equipped with an external booster pump to extend the range and number of toilets. 

The lifespan of a Hydraloop unit is at least 20 years.

Yes. The wall power outlet must have earth safety protection and should preferably be positioned above or next to the system.

One of Hydraloop’s benefits is that our systems don’t use filters or membranes, so they can’t clog, and you never have to clean or replace a filter. This reduces costs too. All Hydraloop units work fully automatic and have a regular self-cleaning mode. We recommend a preventive maintenance check by your Hydraloop installer once every two years.

No, you don’t need to use special cleaning products or laundry detergents. The only requirement is that you use products without bleach in your bathroom cleaning products. (for all showers and baths that are connected to the Hydraloop). If you clean your shower or bath with a product that contains bleach, you need to restart the bioreactor with your smartphone app. The ‘start-up procedure’ currently takes 21 days. Hydraloop will soon offer a bioreactor vitalizer (in the form of a (re)starter kit) which will shorten the start-up period to 7 days. 

Size H300: W:34 cm (13.4 inch) x D: 80 cm (31.5inch) x H:185 cm (74 inch) / 6.1 foot)

Size H600: W:68 cm (26.8 inch) x D 80 cm (31.5 inch) x D: 185 cm (74 inch) / 6.1 foot)

Electricity: + 175 KWh/year (H300), + 350 KWh/year (H600)
For more information and specs, please see the factsheet H300, H600.

Hydraloop Cascade is a multiple of the number of Hydraloop units.

FAQ for Upfall Shower

Yes, Upfall shower water is clean, clear and disinfected. The treatment technology is KIWA, and watermark certified and meets the most stringent international standards. The Upfall shower water is comparable with normal showerwater.

As with a normal shower you usually do not use the shower for drinking purpose however if consumed the water is perfectly safe.

Yes, the wall power outlet must have earth safety protection and should preferably be positioned above or next to the system.

One of Upfall shower’s benefits is that the systems don’t use filters or membranes, so they can’t clog. You do however have to clean to tray frequently but will not have to clean or replace a filter. This reduces costs too.

No, you don’t need to use special cleaning products or laundry detergents. The only requirement is that you use products without bleach.

A 200l would suffice giving you more than 1.5 hours of showering versus 20 min with a rainwater showerhead only. We however recommend having our authorized plumber advise you on the capacity required.

Still got Questions?

For further enquires you can always contact us using the form below.


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